Manage your SsangYong
Our 7 year warranty
Important information
7 Year Unlimited Km Warranty
At SsangYong, you will be given peace of mind with a full 7-year, unlimited km, bumper to bumper warranty.
Whatever your commute, trade or vocation, SsangYong Australia will back you.
*Warranty Conditions apply. 7 year / unlimited km New Vehicle Warranty applies to new and demonstrator vehicles delivered from September 1st 2018. Our vehicles come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Our warranty does not limit and may not exceed your rights under those guarantees.
The warranty period will commence on the date of delivery or when it is first registered, whichever comes first.
Click here for full terms and conditions.
7 Year Service Price Menu
The SsangYong Australia 7-year Service Pricing Menu will provide owners with a straight forward, transparent price list so that you know what the minimum cost is for your next service.
Prices are applicable at the time of service, and subject to change. Contact your local SsangYong dealership to learn more about the SsangYong Australia 7 Year Care program. Some exclusions apply.
All New SsangYong Vehicles service intervals are detailed below:
12 months
or
15,000km
24 months
or
30,000km
36 months
or
45,000km
48 months
or
60,000km
60 months
or
75,000km
72 months
or
90,000km
84 months
or
105,000km
96 months
or
120,000km
Service Pricing Information
Full details and pricing related to servicing under the SsangYong 777 Care Cover can be found at the following links:
7 Year Roadside Assistance
To access SsangYong 7 Year Roadside Assist:
1800 957 454
Sometimes the unexpected can happen. In the unlikely event you need assistance, help is just a phone call away.
The SsangYong Roadside Assistance Program will cover you for things like:
Flat battery
Jump start
Replacement (if under warranty)
Out of warranty replacement
Trailer Towing
Tow trailer to safety
Towing to same destination as vehicle
Vehicle Towing
Towing to an authorised SsangYong Dealer
Out of Fuel
Fuel to get to nearest fuel station
Towing to nearest fuel station
Incorrect fuel type used
Keys
Keys are locked in the car
Keys are lost or stolen
Key is broken
Immobiliser is inoperative
Remote Areas
If you break down in a remote area (delays may apply)
Taxi Service
Up to $50 taxi fare (if required)
Fee over $50
Tyre Replacement
Replacement of a damaged tyre / wheel with a serviceable, roadworthy and compatible spare
Roadside Repair
If the vehicle issue can be rectified on the roadside and it is safe to do so
Accommodation
Up to 3 nights accommodation at $150 per night (inc GST) if the incident has happened overnight.
(Eligible customers must be over 100km from home.)
Car Hire
Daily rental fee only
Insurance, tax and/or stamp duty charges or relocation fees
Up to 5 days at a cap of $100 per day (inc GST)
(Eligible customers must be over 100km from home.)
Terms and Conditions related to 7 year Roadside Assistance Program
Length of SsangYong Roadside Cover –
SsangYong Australia (SYAU) Standard Complimentary Roadside Cover is valid for Eligible Vehicles, 12 months from the date of first registration, and cannot be transferred to any other vehicle. SsangYong Australia will extend the Complimentary Roadside Assistance coverage where an Eligible Buyer completes the SsangYong Vehicles scheduled services, in accordance with the terms and conditions of the service requirements, conducted by an Authorised SsangYong dealer. Conducting the vehicles scheduled Servicing at an authorised SsangYong dealer will extend the Vehicles roadside assistance coverage, for an additional 12-month term, up to a maximum of 7 years, from the date of first registration. If an eligible buyer does not service the eligible vehicle in line with the service schedule at an authorised SsangYong dealer, the extended roadside coverage will expire.
Should you need to take advantage of SsangYong Roadside Assist, call 1800 957 454.
SsangYong Australia Roadside Assistance Privacy Notice (SsangYong Retail Documentation)
Privacy
The personal information provided by you and other persons who request Ssangyong roadside assistance for your vehicle is collected by Assist Australia Pty Ltd to enable us to administer and provide you with roadside assistance, including to arrange services to be supplied to you by third parties where appropriate. Assist Australia may exchange your personal information with Ssangyong Australia Pty Ltd, the Australian Motoring Clubs and our related bodies corporate, agents, sub-contractors and other service providers (such as call centre providers, towing operators, accident management providers, car rental companies and information technology providers) for these purposes and any other purpose you have consented to or as authorised by law.
If you provide personal information about another person to us or our agents or contractors, you warrant that this information is provided with the consent of the individual concerned and that you have the authority to act on their behalf.
For more information about how Assist Australia approaches privacy, please contact Privacy Officer at Assist Australia, Level 9, 459 Little Collins Street, Melbourne VIC 3000 or by email at privacy@theamsgroup.com.au or read our Privacy Policy (available at www.assistaustralia.com.au). Our Privacy Policy contains information about how you can gain access to or seek correction of personal information that Assist Australia holds about you. It also contains information about how you can make a privacy complaint and how Assist Australia will deal with it. Assist Australia
